Star Casino

Star Casino: clear terms before you make your first deposit

Before your first deposit, read what each offer requires, which documents verification asks for and when support is open. Star Casino lists these terms here, before any payment.

  • Help until nine
    Live chat, phone and email, daily from 7 AM to 9 PM
  • Encrypted at 128-bit
    Connections are protected with 128-bit SSL encryption
  • Twenty-three minutes
    Payout processing takes twenty-three minutes
Payouts sent today
A$860,452
Members in total
420,000+
Total software suppliers
78
Newcomers so far
674

Chase a bigger prize

Who takes the growing pot?

Each time a stake lands, the progressive jackpot grows, and it drops to a randomly chosen player.

Three rewards to claim

Weekly returns after the match

After this, you will know which offer to take first and what each one requires.

All promotions

New players

A 194% opening match

194% max A$1,990 + 173 spins

On your first deposit from A$7, Star Casino matches 194% up to A$1,990 with 173 free spins, wagering 37x, valid for 32 days.

Grab offer

18+ · Gambling can be addictive, so keep each session within a budget you have set.

Weekly regulars

Twenty spins a week

20 spins

Each week, a deposit of at least A$14 unlocks 20 free spins, with wagering of 37x. The spins are valid for 7 days.

Activate offer

18+ · Gambling can be addictive, so keep each session within a budget you have set.

Ongoing players

14% back each week

14% · A$290 max

Once a week, 14% of the net losses from that week come back to you, up to A$290, with wagering of 3x. Cashback is paid weekly.

Get bonus

18+ · Gambling can be addictive, so keep each session within a budget you have set.

Ten points to check

Licence, payouts and support in one table

Handy when you are weighing up the operator, or before your first deposit.

Licence, payouts and support in one table
Key pointBrand record
Testing laboratorySIQ
Licensing regulatorGaming Control Board Curaçao
Maximum cash-outA$74,800
Security standard128-bit SSL
Scored out of4.6 / 5
Licence numberOGL/2012/6567/659
Founded in2012
Games in the lobby4,812
Balances held inAUD
Licensed toStar Casino N.V.

Star Casino payouts start with your own paperwork

Before any deposit, these checks decide whether a withdrawal leaves on time. Identity documents are checked at the latest before the first withdrawal, so a missing file stops the payout.

  • Read the welcome offer's 37x wagering within thirty-two days.
  • Keep proof of identity, residential address confirmation and payment card photo ready.
  • Identity checks can take up to thirty-four hours.
  • Pick the offer in the cashier at the moment you deposit.
  • Keep to one account, as duplicate accounts will be closed.
  • Card payouts can take up to forty-one hours.

Four levels to climb

Star Casino status rewards play

Your level rises on its own as you play, and each higher level unlocks more perks.

Starter

Given to every player who registers

  • Level progress shown in account
  • Weekly cashback on net losses
  • Status badge on your profile

Silver

Reached by steady play over several weeks

  • Higher weekly cashback share
  • Free spins every week
  • Dedicated live chat queue

Gold

Reached after a longer run of play

  • Priority email replies
  • Gold status badge
  • Larger weekly cashback share

Diamond

By invitation from the support team

  • Named account contact
  • Phone support line first
  • Live chat first in queue

Player guide

From guessing limits to setting them

After this section you will know how to set limits, when withdrawals arrive and how to reach support.

Setting limits before a first deposit

Before your first deposit, the account offers deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.

Your first withdrawal

After your first verification, a withdrawal is processed in 23 minutes, while card payouts take 41 hours to reach your account.

A question during play

During a session, live chat, phone and email answer in English, German, Finnish or Norwegian, but support does not run round the clock.

Cashier guide

Pick the payment route that suits you

Deposits start at A$7, and a withdrawal is processed in 23 minutes.

Ways to payStarts atMaximum withdrawalPaid within
POLiA$7A$74,800paid in 23 minutes
Google PayA$7A$74,800processed in 23 minutes
Apple PayA$7A$74,800within 23 minutes
JetonA$7A$74,800paid in 23 minutes
NetellerA$7A$74,800processed in 23 minutes
MaestroA$7A$74,800within 41 hours
PayIDA$7A$74,800within 23 minutes
VisaA$7A$74,800within 41 hours
PaysafecardA$7A$74,800in about 23 min

Skip the surprises

A blank screen to spinning reels

You will know what to prepare, how little you need to deposit, and how to test a slot first.

  1. Star Casino email login

    When you fill in the registration form, use the email address you will sign in with, since only one account per player is allowed.

  2. Play with just A$7

    Once your account is open, make your first deposit from A$7 and pick your offer in the cashier, as the choice is tied to that deposit.

  3. Demo test of bonus round

    Before you stake real money, open one of the six reviewed slots in demo mode and note how often its bonus round appears.

Does one account open all 4,812 titles?

The welcome offer gives a 194% match up to A$1,990, plus 173 free spins at 37x wagering.

Know who runs Star Casino

In 2012, Star Casino N.V. was established and registered under company number 564091 (Curaçao), with its office at Dr. M.J. Hugenholtzweg, Willemstad. The Gaming Control Board Curaçao regulates the company, and it holds licence OGL/2012/6567/659 from that regulator. Note this number before your first deposit; it is the link between the site and its licensing authority.

From 7 AM to 9 PM daily, the in-house team answers by live chat, phone or email. Before your first withdrawal, you send proof of identity, a residential address confirmation and a photo of your payment card, and the review takes 34 hours. Card withdrawals take 41 hours, and SIQ has audited the site over the years.

Titles you can play
4,812
Operating since
2012
Accepted by the cashier
9
Studios supplying the lobby
78
  • Licence and regulatorGaming Control Board Curaçao · OGL/2012/6567/659
  • Independent audit bodySIQ
  • Encryption standard128-bit SSL
  • Registered companyStar Casino N.V.

Player reviews

Deciding whether to sign up

Four player accounts shown as written, with the less good points left in.

4.6

drawn from 24,208 reviews

On the evening I uploaded my identity document, the team asked for nothing more. Each step was listed in plain order, so I knew what came next.

Jake M.

Late one night I asked for my first withdrawal. By the next morning it had reached my bank account. Nothing else was asked of me.

Sam W.

Late in the evening I asked the live chat how password recovery works, and the reply was a clear step list. The reset link reached my inbox soon after.

Georgia N.

Before I deposited, I read the offer terms in the cashier and found the wagering and expiry spelled out in one place. Nothing later differed from what was written.

Priya K.

Thomas Ruddock

Senior editor, formerly a consumer-credit compliance analyst

I check every bonus term and its wagering against the cashier before it goes live, and I walk through each verification step myself, so the page describes what a player actually meets.

Shelf-by-shelf anatomy of a crowded slot catalogue

On your first visit, the lobby opens with its full catalogue of 4,812 games from 78 providers. Browsing all of it takes time, so this site narrows the choice to six slots it reviews in depth: Sweet Bonanza, Sugar Rush Super Scatter, Fortune of Olympus, Big Bass Bonanza, Big Bass Trophy Catch and Fortune Tiger. Five come from Pragmatic Play and one from Pocket Games Soft, and the reviews below treat each one on its own terms.

Reading a slot before you play it

Before the first spin, read how the slot is built. Return to player describes the share of stakes a game pays back over a long run, not what one session will bring. Volatility shows how often wins arrive and how large they tend to be. Check the maximum win, and find out which bonus rounds can change a spin and how they are triggered.

  • Minimum and maximum bet per spin in the review
  • Which symbols pay and what they need to land
  • Whether it runs on the apps or the mobile browser
  • Any option that lets you buy a feature

Set the budget before you open the game, and treat the money you put aside as spent once it leaves your account.

Teresa Vallance, Responsible Gaming Lead, Australia

Once you have finished a review, try the game in demo mode where it is available, and only then play for real with a budget you set in advance. Star Casino N.V. holds licence OGL/2012/6567/659 from the Gaming Control Board Curaçao. Read the wagering terms of any offer before you deposit. Keep each session inside that budget, and stop when it runs out.

Where would your limit sit?

Limits keep play inside a budget. A limit can be lowered at once, but a raise applies only after a waiting time. Legal age is 18+. In Australia, call the National Gambling Helpline on 1800 858 858 or use BetStop, the national self-exclusion register.

Confirm limit
  • Deposit limits and reminders
  • Cooling-off and self-exclusion
  • Loss limits
  • Gamblers Anonymous Australia

Take Star Casino wherever you play

Once you sign in, the lobby of 4,812 games and your account move with you between the iOS and Android apps and the mobile browser.

  • Apps for iOS and Android
  • Full lobby in the mobile browser
  • Your account stays the same across devices
  • Login by email address on any screen

Slot basics

Which game suits a cautious budget?

Read this when you are choosing a slot and before you make your first deposit.

Plan for long stretches without a win

During a short session on a high volatility slot, a player can go a long stretch without a win above the stake, then receive one big payout. A low volatility game reverses that pattern. Its wins arrive more often but stay small, so the balance moves in steps. Neither rhythm is better. What matters is whether the pace of losses fits the budget you set before the first spin.

Why do two sessions on one game differ?

Over one evening, a session can end well above or below its starting balance. Return to player, or RTP, is the share of stakes a slot pays back over many spins. The lobby averages 96.4 % across its games, so the figure describes the long run, not one evening. Each session draws its own run of outcomes, so two players on the same game can see very different results.

Multiply the bonus by 37 before withdrawing

At the moment you deposit, you pick the welcome offer in the cashier. The match is 194 %, capped at A$1,990, and it carries a wagering requirement of 37 times. That means the bonus amount multiplied by 37 must be played in bets before the funds become withdrawable. The offer is valid for 32 days, so the rollover has to finish inside that window.

What do players ask most often?

Most players worry whether the casino is genuinely licensed before they put money in.

Open chat
What's the least I can put in to start?

The smallest deposit at Star Casino is A$7, and that amount qualifies for the welcome offer. You choose that offer in the cashier at the moment you deposit. The weekly free spins require a deposit of at least A$14.

When do I have to prove who I am?

Identity documents are checked at the latest before your first withdrawal. You will need proof of identity, residential address confirmation and a payment card photo. Verification time is 34 hours.

Can I play on my phone or do I need an app?

Yes. Star Casino offers apps for iOS and Android, and the mobile browser. Whichever you choose, you sign in with the email address you registered, and a reset link is sent to that same address if you need to restore access.

Is Star Casino actually licensed, and who regulates it?

Star Casino N.V. operates the brand under licence number OGL/2012/6567/659 from the Gaming Control Board Curaçao. The company number is 564091 (Curaçao), with its address at Dr. M.J. Hugenholtzweg, Willemstad. Audits are carried out by SIQ.

Can I test the slots before putting money in?

Each of the six slots reviewed on this site has its own page, covering its provider and how its features work. Before you deposit, you can read each review in full and then decide which game suits you.

Is Star Casino the right fit for you?

Since 2012, Star Casino has run as a licensed online casino, with Star Casino N.V. as the company behind the brand. The lobby holds 4,812 games from 78 providers, so players can compare titles from many studios in one place. The cashier accepts nine payment methods, including PayID, POLi, Visa and Apple Pay. Support answers by live chat, phone and email, in English, German, Finnish and Norwegian. Players in Australia can write to [email protected] or call +61 28 814 0123 for help with their account.

Within 32 days, the welcome offer matches 194% of a deposit up to A$1,990 and adds 173 free spins, with 37x wagering. Our reviews cover six slots, from Sweet Bonanza to Fortune Tiger. Each week, a free spins offer gives 20 spins valid for 7 days, carrying 37x wagering. Weekly cashback returns 14% of the week's net losses, up to A$290, with 3x wagering. Deposit limits, loss limits, session reminders and a cooling-off period are in your account, and self-exclusion runs through BetStop, a national register run by the Australian Government (ACMA). Only players aged 18+ may open an account, and the National Gambling Helpline on 1800 858 858 is open 24 hours a day, every day of the year.

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